Belgium, 6 March 2008.This workshop will review IT management issues with a core focus on eHealth. It is geared to two sets of people those with a particular interest in eHealth and those with a general interest in public services and their use of information and communication technologies. Especially welcome are health service managers and executives, public sector officials, civil servants, ICT managers, designers and implementers.
To look at a set of interesting good practices in the eHealth field - providing some lessons learnt and ideas on IT with a particular focus on the management of implementation and change in relation to IT.
The workshop will be facilitated by eHealth experts, and will be introduced by a high-level, keynote speaker. Each of the following cases will be introduced briefly, before the workshop divides into three breakout sessions in which each case is explored in further detail. A number of core issues and questions will be discussed throughout the day.
As an attendee, you are encouraged to 'bring your own case' and experiences, and to share these with other attendees. Submission of your case to the ePractice.eu portal is also especially welcomed.
Three different eHealth cases
Three cases have been chosen to provide a broad view of how IT is changing the health landscape. Alternatives views are given from the macro government level, the institutional, hospital level, and the clinical, patient level. This should allow the review of different questions in the different settings.
- Macro government level: NHS UK
- Institutional hospital level: Hospital Catalonia Spain
- Clinical patient level: This case will focus on electronic patient or medical records, an area of considerable contemporary interest.
Key questions
Five core sets of questions with regard to eHealth and IT implementation will be discussed:
- Start and preparation- how was the initiative developed, the technology chosen and taken up, and the preparation of implementation launched?
- Leadership and governance : who is leading the introduction, how are decisions taken, how is IT represented on the corporate board?
- Team and processes who is participating in the implementation, how is continuous improvement managed, who is responsible?
- Resistances encountered (if any) which group were most resistant (if at all), how was overcoming this resistance managed.
- Lessons learnt - what are the major lessons learned from the experience, what could have been done differently?
This workshop is free of charge and will seat around 50 persons: so you are advised to register early.
For further information and registration, please visit:
http://www.epractice.eu/workshop/eHealthmanagement