Clinical Solutions and Fujitsu Deliver Improved Access to Healthcare in Spain

Clinical software specialist Clinical Solutions has announced a partnership with Fujitsu Services, which will help improve access to healthcare and advice for the people of Spain. With an ageing population and chronic conditions on the rise, the escalating cost of healthcare provision is a growing concern for the Spanish Government and regions. In addition, patients' expectations are high: demanding access to the right healthcare resource, at the right time, and in the right place.

The partnership aims to transform the delivery of quality healthcare through the use of intelligent systems and data analysis - enabling efficient management of resources and appropriate use of emergency, urgent and primary health care services. The Clinical Solutions software, branded IntefleCS™, has been designed by clinicians and uses flexible, rules-based programmes that provide clinical decision support in either a telephony, in-person or web environment.

Jose Maria Moyano, director of health at Fujitsu Services, comments, "The partnership with Clinical Solutions underpins Fujitsu Services' strategy in Spain, providing innovative healthcare solutions which have already been proven in other countries. The partnership also represents a significant opportunity to improve access to healthcare in Spain, resulting in lower costs, lower risks, higher quality care and ultimately greater patient satisfaction."

Richard Craven, director at Clinical Solutions, adds, "This is an exciting opportunity for us to expand our presence in Europe and use our experience, in collaboration with Fujitsu Services, to demonstrate the benefits of technology as a means of improving access to healthcare."

The Clinical Solutions' IntefleCS™ Telephone Triage software is already used in the UK by NHS Direct, the largest telephone triage system in the world, and benefits over 55 million people in England and Wales. The IntefleCS™ Health Watch solution is also playing a role in government initiated national services to help with preparedness in planning for pandemic outbreaks and national emergencies. Adopted by the Department of Health in the UK, the solution is a key component to delivering a multi-channel National Pandemic Flu Line Service to the entire UK population. In addition to these national services, the IntefleCS™ Face to Face solution is used by a large number of UK Walk-in Centres, helping to provide the general public with a convenient way to access healthcare services.

About Fujitsu Services
Fujitsu Services is a leading European information technology services company. Its business is helping its customers realise the value of information technology through the application of consulting, systems integration and managed service contracts. It serves customers in the private and public sectors across Europe including retail, financial services, healthcare and government. With an annual turnover of £2.56 billion (€3.22 billion), it employs over 21,000 people across 20 countries. Headquartered in London, Fujitsu Services is the European IT services arm of the US$53 billion (€32.9 billion) Fujitsu Group. Visit www.fujitsu.com/uk or www.fujitsu.com/es for more information.

About Clinical Solutions
Clinical Solutions is a leading supplier of flexible evidence-based decision support and clinical software solutions to the healthcare industry that help healthcare professionals and citizens safely and consistently assess a patient’s symptoms and direct them to the most appropriate level of care. This results in more efficient management of resources and alleviates pressure on emergency and primary healthcare services. This means lower costs, lower risks and a higher degree of patient satisfaction.

Clinical Solutions is a market focused organisation that works with its customers, to establish a close working partnership through the sharing of ideas, knowledge and expertise. Its scaleable solutions have been proven to guide clinicians to deliver best practice in providing leading healthcare advice.

The company also provides knowledge management and case management solutions, used for long term conditions management, web-based health assistants including bio-surveillance solutions used in pandemics, bio-threats and large scale incidents, and out-of-hours solutions for urgent care to both public and private healthcare providers. With each implementation, Clinical Solutions provides project management, IT consultancy and customisation, training and 24/7 support. Clinical Solutions has offices in UK, USA and Australia. Its customers include; NHS Direct in England and Wales; NHS 24 in Scotland; and many walk-in centres across England, as well as customers in North America, Portugal, Norway, Australia, New Zealand and India. Its solutions are used to serve over 100 million people across the world. With a mission to change the way the world accesses health and social care service, Clinical Solutions continues to invest in developing software solutions for health and social care organisations around the world. For further information visit: www.csdss.com.

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