Burnside Unveils MoniCare Web Based GSM Monitoring Application

Burnside Telecom a recognised innovator in the market for cellular-based telecare solutions has announced the launch of MoniCare™, a new web based GSM monitoring application for the telecare market. The MoniCare service application is able to check, control and update Burnside GSM terminal equipment and provide a completely automated monitoring and support solution for the telecare service operator.

Unlike landline appliances, Burnside GSM terminals are able to provide a continuous and simultaneous voice and text service. Using the technique of sending and receiving text messages from GSM connected alarm equipment, it is now possible to check that the terminal and communication link is working properly without taking the alarm equipment out of service.

The main features of the MoniCare application:

  • MoniCare will monitor, configure and update firmware on an estate of Burnside GSM Telecare terminals.
  • MoniCare will automatically send a text message to the monitoring centre whenever an alarm call is made. This means there will always be an alternative path of communication if the mobile network voice channel is down.
  • Monicare will send text messages by exception to report important events like mains failure, low backup battery, poor mobile signal and out of range equipment temperatures.
  • The Monicare service is available as an Internet application and is capable of running on desk-based as well as mobile devices.

Burnside's Managing Director Colin Aitken commented "The availability of Burnside's new MoniCare service combined with the ability of our GSM telecare terminals to be checked without taking the equipment out of service provides a major contribution to telecare safety."

The MoniCare service application is being launched at The International Telecare and Telehealth Conference 2011 and will be released to the market in the first quarter of 2012.

About Burnside Telecom
Burnside Telecom Ltd. is the UK's leading designer and manufacturer of innovative fixed cellular phones and terminals, delivering key solutions to the Fixed Mobile Convergence (FMC) markets.

Burnside phones are used for: voice calls, texting and internet access in applications where landlines are too inconvenient and expensive. Burnside terminals are used for landline call-forwarding, telemetry and machine-to-machine (M2M) control for simple and cost-effective information access. Our products are used in 19 countries and customers include mobile network operators, public institutions, and companies from sole-traders to multi-nationals.

Burnside products are used in a huge variety of applications from office and care-home communications through to taxi hailing, railway and road-side use.

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