Digital Health Project & Account Manager

The Digital Health Project & Account Manager (EU) will be based in Switzerland / Zürich area and will be managing the delivery of Digital Health products based on BrightInsight.

BrightInsight is a medical-grade Internet of Things platform that integrates drug and device data for real-time insights.

General purpose

Flex is looking for a versatile, experienced leader who can play (and thrive) in Project Management delivery roles as well as in Account Management roles (co-creating long term Product Roadmaps with key customers).

Here is a glimpse of what you’ll do…

…As Project Manager:

• Monitor and track the project and program deliverables. Organize, plan and direct program schedules, milestones, risks, assumptions, decisions and budgets.
• Ensure quality and accuracy of integrated project plans encompassing all cross-functional activities (Human Factors, Software Development, Hardware dependences, Business Development, Regulatory, etc.).
• Track relevant metrics and drive action items based on results.
• Review program proposal or plan to determine time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Co-create and support Project Management process improvement initiatives.

…As Account Manager:

• Develop strategic alliances with key customers, drive collaboration and steer business development activities to win replacement and growth business.
• Regularly interact with executives of major customers, involving customer negotiations or influencing and persuading other senior level managers.
• Analyze and understand customers’ business strategy, future product plans, and expansion activities
• Work closely with Product and Platform teams to assist customers in the defining business and product priorities.
• Manage the sales cycle to achieve targeted revenue growth within the account.
• Develop business proposals aligning to customer priorities, providing accurate pricing proposals that demonstrate price to value.
• Negotiate contracts with the customer on behalf of Flex Digital Health with the support of the Flex Executive and legal teams.

Here is some of what you’ll need…

• Min. 6 years of relevant work experience
• Exposure to regulated software environment (GxP, Software as Medical Device, Combination Products, CE Marking, Privacy/Consent)
• Expertise with product / capabilities roadmaps
• Bachelor's degree in business, healthcare, technology or related industry
• Expertise in leading cross-functional, cross-geography teams within a matrix organization
• Experience in healthcare related industries; digital health experience is a plus
• PMP Certification preferred
• Fluent English knowledge

Here are a few of the experiences…

• Experience in Pharma/Biotech/Management Consulting
• Experience in a start-up

Travel

• Occasional travel to the USA and up to 30% travel to European locations
• As a part of geographically distributed delivery team off-hours conference calls are common

Flex is looking for someone who demonstrates…

• Relentless drive to win and bring a product to market
• Ability to operate at the intersection of strategy, operations, external customer and internal organization
• Thoughtful, fast, disciplined execution
• Intense collaboration
• Passionate customer focus
• Tenacious commitment to continuous improvement

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About Flex
Flex is the Sketch-to-Scale™ solutions company that designs and builds intelligent products for a connected world ™. With more than 200,000 professionals across 30 countries and a promise to help the world, the company provides innovative design, engineering, manufacturing, real-time supply chain insight and logistics services to companies of all sizes in various industries and end-markets. Flex - Live smarter™.