The TotalMobile solution was deployed during a pilot to over 60 clinicians across three community nursing teams and a citywide phlebotomy service. Following this success, Bristol Community Health is now rolling the solution out to other areas of the organisation.
The social enterprise, a provider of NHS-funded community healthcare in Bristol, has 30,000 interactions with patients every month including those by a mobile workforce of 750 conducting home visits.
Using mobile devices such as smart phones and tablets, the solution has supported the organisation's healthcare professionals to update patient information and record medical tasks, including onward referrals at the point of patient contact therefore reducing duplicate data entries.
This has removed a very inefficient process of going to the patient's home, filling in forms onsite, and then filling in the same forms at base. Additionally sharing information with other clinicians within the care pathway is much easier, more immediate and less time consuming, as all requisite information is automatically updated and delivered to colleagues who require it.
Hannah Burge, a community nurse who has been part of the pilot commented: "Using mobile working technology has helped alleviate some of the admin load. This means I now have more time to concentrate on the essential: caring for patients."
The introduction of the TotalMobile solution has also led to a better patient experience. Amy Jones, a community nurse, explained that one of her patients was "...fascinated by the device, the ability to take a photo of his wound, and how he was able to sign the device to consent to treatment plans."
Julia Clarke said of the pilot: "After thorough testing of the TotalMobile App Platform, we are really pleased to be able to launch it across more of our healthcare teams in Bristol. We are always striving to provide high quality patient care, whilst becoming more efficient and productive as a team. We believe that by providing our teams with the flexibility that mobile working brings, we will be supporting them to achieve these goals."
The TotalMobile App Platform provides all of the workflow and information that clinicians need on the mobile device of their choice, so that everything pertaining to that patient is available in a single view, even if it has come from multiple back end systems from different parts of the NHS. The system also works fully offline and is highly secure.
Colin Reid, CEO of TotalMobile said: "The community landscape is changing dramatically throughout healthcare, with increasing demands on out-of-hospital care. Bristol Community Health has recognised how mobile technology can support this change and their staff are now seeing the benefits - spending as much time with their patients as possible by reducing their administrative and travel burdens.
"Our philosophy is to make the frontline clinicians the centre of our world, so the patients can be the centre of theirs. This means providing them with the best possible user experience. This ensures that the people delivering community healthcare 'in the field' - such as community matrons, district nurses, phlebotomists - have the right tools at the right time, helping them be as satisfied and productive in their work as they can be."
About Bristol Community Health
Bristol Community Health is a social enterprise and community interest company, which evolved out of the NHS in 2011. The organisation provides NHS funded community healthcare services throughout Bristol and the surrounding area, treating and supporting patients with a wide range of health conditions.
About TotalMobile
Founded in 1985, Belfast-headquartered TotalMobile Ltd is recognised as an international mobile workflow expert.
TotalMobile has invested £millions in research and development, to create the TotalMobile™ App Platform. This allows healthcare providers to transform the delivery of their services, by enabling doctors, nurses and other healthcare professionals to spend more time with patients, thereby improving patient safety and care quality.
About the TotalMobile™ App Platform
The TotalMobile App Platform is a mobile workflow management solution which allows healthcare professionals working on mobile devices, such as smart phones and tablets, to update patient information and record medical tasks at the point of patient contact.
The TotalMobile™ App Platform is low-cost, easily deployed, quickly implemented and delivers a rapid return on investment without the need to replace current infrastructures. Without the need to purchase forms or digipens, and with at least an hour saved in administration, paper and travel per user per day, the benefits are immediate.