UK Trusts Learning about Methodology which Saves Lives

CernerVirginia Mason Institute has recently provided lean healthcare training at Cerner Limited offices for four trusts. As the educational arm of Virginia Mason Institute, one of the safest healthcare providers in the world, the institute teaches organisations worldwide how to use the lean processes of the Virginia Mason Production System to improve safety, quality and the patient experience.

In March, Jeremy Hunt visited Virginia Mason, in Seattle, as part of the Sign Up to Safety campaign. In the same month, Dr. Jim Bender delivered a keynote speech at the Cerner Collaboration Forum in London, describing how the tragic death of a Virginia Mason patient - caused by a preventable medical error - became the catalyst for the organisation’s tremendous change more than 10 years ago.

Virginia Mason Institute’s pilot lean training was commissioned by NHS trusts, which wanted to learn more about the use of lean to optimise healthcare processes and safety. Lean methods, originating in the Toyota Production System, remove waste from systems and workflows and have been applied to different sectors. Lean’s emphasis on processes is very pertinent and efficient in the healthcare sector, and its language is easy to understand. Attendees learned a range of topics such as the creation of a Value Stream Map, mistake proofing, how to look for waste in a process and how to apply these tools to healthcare.

Unfortunately medical errors are not uncommon in hospitals. People, processes and technology must all be aligned to deliver the appropriate patient care, especially in urgent situations, and lean tools can help improve staff training, governance and workflows. Cerner Limited has embedded lean tools and processes into its own implementations, and clients have identified areas of improvement and are taking actions to enhance the delivery of care.

The three days of lean training were a success, and feedback was excellent. All attendees said they would recommend Virginia Mason Institute's training to their colleagues and everybody found it extremely valuable and inspiring. The training challenged people's way of thinking and gave them practical tools and structured processes to use in their daily jobs in order to improve workflow transformation and adoption work. This event was also a great way for NHS trusts to network with their peers and Virginia Mason Institute, and a networking group will be set up for the attendees to keep in touch.

Aiden Malone, Senior Director, European Consulting for Cerner, said: "In order to accomplish safer hospitals, reduce cost and medical error, people's work process and technology must be observed, analysed and improved. NHS trusts' work environment needs to support and improve the care workflows to ultimately reduce medical errors. The lean methodology is doing more than just improving the processes, it is saving lives."

About Cerner
Cerner's health information technologies connect people, information, and systems, at approximately 14,000 facilities worldwide. Recognised for innovation, Cerner solutions assist NHS trusts and clinicians in making and documenting care decisions and enable organisations to manage the health of populations. The company provides clients with a wide range of in-house services, as well as an integrated clinical system to help organisations manage quality, outcomes and revenue.

Cerner's mission is to contribute to the systemic improvement of health care delivery and the health of communities. Nasdaq: CERN.

About Virginia Mason Institute
The mission of the Virginia Mason Institute, created in 2008 in Seattle, is to provide education and training in the Virginia Mason Production System to healthcare facilities worldwide. The institute's goal is to transform healthcare by enabling organisations to improve quality, safety and value.

Most Popular Now

AI for Real-Rime, Patient-Focused Insigh…

A picture may be worth a thousand words, but still... they both have a lot of work to do to catch up to BiomedGPT. Covered recently in the prestigious journal Nature...

New Research Shows Promise and Limitatio…

Published in JAMA Network Open, a collaborative team of researchers from the University of Minnesota Medical School, Stanford University, Beth Israel Deaconess Medical Center and the University of Virginia studied...

G-Cloud 14 Makes it Easier for NHS to Bu…

NHS organisations will be able to save valuable time and resource in the procurement of technologies that can make a significant difference to patient experience, in the latest iteration of...

Hampshire Emergency Departments Digitise…

Emergency departments in three hospitals across Hampshire Hospitals NHS Foundation Trust have deployed Alcidion's Miya Emergency, digitising paper processes, saving clinical teams time, automating tasks, and providing trust-wide visibility of...

Start-Ups will Once Again Have a Starrin…

11 - 14 November 2024, Düsseldorf, Germany. The finalists in the 16th Healthcare Innovation World Cup and the 13th MEDICA START-UP COMPETITION have advanced from around 550 candidates based in 62...

MEDICA HEALTH IT FORUM: Success in Maste…

11 - 14 November 2024, Düsseldorf, Germany. How can innovations help to master the great challenges and demands with which healthcare is confronted across international borders? This central question will be...

A "Chemical ChatGPT" for New M…

Researchers from the University of Bonn have trained an AI process to predict potential active ingredients with special properties. Therefore, they derived a chemical language model - a kind of...

Siemens Healthineers co-leads EU Project…

Siemens Healthineers is joining forces with more than 20 industry and public partners, including seven leading stroke hospitals, to improve stroke management for patients all over Europe. With a total...

MEDICA and COMPAMED 2024: Shining a Ligh…

11 - 14 November 2024, Düsseldorf, Germany. Christian Grosser, Director Health & Medical Technologies, is looking forward to events getting under way: "From next Monday to Thursday, we will once again...

In 10 Seconds, an AI Model Detects Cance…

Researchers have developed an AI powered model that - in 10 seconds - can determine during surgery if any part of a cancerous brain tumor that could be removed remains...

Does AI Improve Doctors' Diagnoses?

With hospitals already deploying artificial intelligence to improve patient care, a new study has found that using Chat GPT Plus does not significantly improve the accuracy of doctors' diagnoses when...

AI Analysis of PET/CT Images can Predict…

Dr. Watanabe and his teams from Niigata University have revealed that PET/CT image analysis using artificial intelligence (AI) can predict the occurrence of interstitial lung disease, known as a serious...