Director Solutions Management

Location: Manchester, UK
Job Type: Full-Time
Employer: Allscripts
The primary purpose of this role of Director of Solutions Management is to manage discrete 'units' and project teams to achieve the following:
  • Manage the product portfolio
  • Own the customer offering from enablement to execution (end-to-end PLM)
  • Define the solution P&L
  • Manage the ongoing performance against the P&L

'Unit' may refer to a specific project, release, or an overall product/platform depending on size and scope

For his/her given area of solution responsibility, the financial responsibility is to manage the investments and targeted revenue. The Solution Manager represents the solution to the business for proposals and results.

Location of this position is flexible. Allscripts are set up to accomodate remote/Home based working. We also have offices in London and Manchester.

Responsibilities

Manages the overall product portfolio:
  • Assesses market position
  • Identifies and translates key market/customer needs into offerings
  • Utilizes customer and market input to develop new product opportunities, overall product roadmap, and portfolio analysis and allocation
  • Creates and seeks approval on strategic plan
  • Optimizes investments/spend against priority actions (e.g., maintenance, new development)
  • Makes program commitment
  • Works with team to develop marketing and launch plan
  • Conducts channel readiness
  • Establishes pricing to market

Owns the customer offering from enablement to execution (end-to-end PLM):

  • Defines market requirements to ensure seamless hand-off to Product Development
  • Manages partner/vendor relationships/deals
  • Manages market value proposition to product lifecycle management (PLM) to product delivery processes
  • Conducts sales, operational and channel readiness
  • Manages product positioning activities such as scope, buyer persona, packaging, etc

Defines the solution P&L:

  • Creates initial business case (including pricing/margin/volume)
  • Partners with functional departments to ensure understanding/commitment
  • Partners with Finance to inform budget preparation
  • Accountable to business for definition of P&L success

Manages the ongoing performance against that P&L:

  • Partners with functional departments to ensure consistency with the P&L
  • Represents the P&L performance to the Executive Committee and also to the Operating Committee when performance requires either a P&L change or action within the business

People Management:

  • Identifies and recruits internal/external talents to ensure effective mix of competencies
  • Inducts new joiners in order to quickly maximize performance
  • Sets and communicates team/individual objectives and KPIs to inspire individuals to achieve high performance
  • Allocates work load to fully utilize every employee’s talent
  • Implements development plans and coaches individuals to reach their maximum talent
  • Provides regular constructive feedback on performance/development and addresses poor/mediocre performance on a timely manner
  • Recognizes high performers to maintain motivation and retain key talent
  • Regularly communicates on company news and team progress against business plan
  • Creates team spirit

Qualifications

Academic and Professional Qualifications:
  • Successful completion of a Bachelor’s Degree in a relevant program of study is mandatory
  • Relevant post graduate qualifications and professional memberships will be preferred. It is essential that a person at this level proactively maintain awareness of development methodology and standards to improve project, product or process quality

Experience:

  • Understands the competitive product mix and emerging players and solutions in the market
  • Understands the solutions, design and feature mix in the market/competitive products
  • Has a fair idea of broad brush of competitive products in the market and product extensions there-in
  • Ability to analyse the market gaps in product portfolio and recommend stages of product development
  • Experience creating storyboards and interface with Architecture/Design groups effectively
  • Experience producing product road-maps along with features and designs based on different stages of the product
  • Experience interacting with customers, partners, market consultants to address market-product-competition mix
  • Experience innovating product based solutions based on changing market and customer requirements
  • Understanding of technology platforms which are prevalent in market/competition
  • Ability to translate customer problems into features and design requirements
  • Experience in a solutions management role in other similar companies previously at least for a period of 18 months

Travel Requirements:

  • Owing to the requirements of market, customer, partner, design, development interfaces, should be willing to travel significantly for at least 60-70% of time
  • Location of this position is flexible. Allscripts are set up to accomodate remote/Home based working. We also have offices in London and Manchester.

Working Arrangements:

  • A person working at this level would maintain regular working hours appropriate for the location and assignment
  • Work is performed in a normal office setting with minimal exposure to health or safety hazards

At Allscripts, our greatest strength comes from bringing together talented people with diverse perspectives to support the technology needs of 180,000 physicians, 1,500 hospitals and 10,000 post-acute organizations across the globe. Allscripts offers a competitive total rewards package, including holidays, vacation, and medical, disability and life insurance.

Apply for this job

About Allscripts
Allscripts (NASDAQ:MDRX) is a leader in healthcare information technology solutions that advance clinical, financial and operational results. Our innovative solutions connect people, places and data across an Open, Connected Community of HealthTM. Connectivity empowers caregivers to make better decisions and deliver better care for healthier populations.

Post your job offer now to start hiring the best digital health talent! For further information, please contact us.

Most Popular Now

Researchers Find Telemedicine may Help R…

Low-value care - medical tests and procedures that provide little to no benefit to patients - contributes to excess medical spending and both direct and cascading harms to patients. A...

AI Revolutionizes Glaucoma Care

Imagine walking into a supermarket, train station, or shopping mall and having your eyes screened for glaucoma within seconds - no appointment needed. With the AI-based Glaucoma Screening (AI-GS) network...

AI may Help Clinicians Personalize Treat…

Individuals with generalized anxiety disorder (GAD), a condition characterized by daily excessive worry lasting at least six months, have a high relapse rate even after receiving treatment. Artificial intelligence (AI)...

Accelerating NHS Digital Maturity: Paper…

Digitised clinical noting at South Tees Hospitals NHS Foundation Trust is creating efficiencies for busy doctors and nurses. The trust’s CCIO Dr Andrew Adair, deputy CCIO Dr John Greenaway, and...

Mobile App Tracking Blood Pressure Helps…

The AHOMKA platform, an innovative mobile app for patient-to-provider communication that developed through a collaboration between the School of Engineering and leading medical institutions in Ghana, has yielded positive results...

AI can Open Up Beds in the ICU

At the height of the COVID-19 pandemic, hospitals frequently ran short of beds in intensive care units. But even earlier, ICUs faced challenges in keeping beds available. With an aging...

Can AI Help Detect Cognitive Impairment?

Mild cognitive impairment (MCI) can be an early indicator of Alzheimer's disease or dementia, so identifying those with cognitive issues early could lead to interventions and better outcomes. But diagnosing...

Customized Smartphone App Shows Promise …

A growing body of research indicates that older adults in assisted living facilities can delay or even prevent cognitive decline through interventions that combine multiple activities, such as improving diet...

New Study Shows Promise for Gamified mHe…

A new study published in Multiple Sclerosis and Related Disorders highlights the potential of More Stamina, a gamified mobile health (mHealth) app designed to help people with Multiple Sclerosis (MS)...

AI Model Predicting Two-Year Risk of Com…

AFib (short for atrial fibrillation), a common heart rhythm disorder in adults, can have disastrous consequences including life-threatening blood clots and stroke if left undetected or untreated. A new study...

Patients' Affinity for AI Messages …

In a Duke Health-led survey, patients who were shown messages written either by artificial intelligence (AI) or human clinicians indicated a preference for responses drafted by AI over a human...

New Research Explores How AI can Build T…

In today’s economy, many workers have transitioned from manual labor toward knowledge work, a move driven primarily by technological advances, and workers in this domain face challenges around managing non-routine...