According to customers' experiences with the help of TietoEnator's solution in proportions visit/working time has increased even by 20 percent, short term sick-leave has decreased by up to 70 percent, and the overall cost of home care activities has reduced by 10-15 percent after the first operational year.
Laps Care has improved quality and efficiency in home health care within the City of Stockholm, the municipality of Linköping and all the other 250 home care services organizations in Sweden, Norway and Finland.
City of Stockholm has used Laps Care since 2003 and is now rolling out the system in 1,000 units with 15,000 staff members serving 40,000 clients daily.
"Social care is one of the most important services provided within the City of Stockholm. An essential part of quality in social care is to have enough time for home care workers to carry out their activities with dignity and respect. Our new planning program, Laps Care, is a part of solving this," says project manager Helga Einarsdóttir.
"Home care staff have obtained their schedules through Laps Care for five years in Linköping. The aim is to ensure high quality in information so that a member with the right competence does the right thing at the right time and in the right place. We have reached both our financial goals and priceless quality has increased in care," says project manager Marie Almroth from the municipality of Linköping.
Mats Eklund, who is responsible for IT solutions for the elderly and the home care area at TietoEnator in Sweden, is very satisfied with the success of Laps Care.
"We have now, in an environment of global competition, proven that Laps Care fulfils the industry demands on ICT solutions that aim to improve efficiency, quality and finances," says Eklund.
Among six finalists of the Franz Edelman Award 2008 competition TietoEnator's Laps Care solution ended up being defeated by only the Netherlands Railways together with Erasmus University.
Laps Care has earlier been a finalist in the Users' Awards contest by TCO/LO, and it has also received the Euro Excellence in Practice Award. The Dagens Medicin medical journal in Sweden selected the Laps Care system as the IT Innovation in Health Care in 2002.
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About TietoEnator
TietoEnator is among the leading architects in building a more efficient information society and one of the largest IT services providers in Europe. TietoEnator specializes in consulting, developing and hosting its customers' business operations in the digital economy. The Group's services are based on a combination of deep industry-specific expertise and the latest information technology. TietoEnator has about 16 000 experts in close to 30 countries.
www.tietoenator.com.